Tools and materials Dilemma films Dilemma film: How does technology affect my work? Dilemma film: How do I assess whether home monitoring is the best solution? Dilemma film: How do we balance technology and people How does technology affect my work? How do I decide if home monitoring is the best solution? How do we balance between technology and people? Tools ViBIS Reflection cards User journey game USER JOURNEY – example Guides What is important to you Lifetime tech valuation (LTV) Guide to meeting with citizen